Privacy Policy

Dr Shea takes the protection of your Personal Information very seriously. This policy outlines how we collect, use, and safeguard your data in accordance with our commitment to transparency and our cultural heritage.

1. Information We Collect We collect information that you provide to us voluntarily, including your name, address, phone number, date of birth, email address, and credit card number. We also track preferences such as gender, language, and merchandise categories to better tailor our Accra-to-London experience to your needs.

2. Purpose of Processing Your data is processed for the following specific purposes:

• Completing transactions and managing your membership in our customer loyalty schemes.

• Direct marketing, provided we have your explicit permission.

• Analysing sales and preferences to develop and enhance our all-natural product range.

• Facilitating participation in promotions, contests, or customer research.

• Processing exchanges or product returns and responding to requests or complaints.

3. Data Security and Storage We use Secure Sockets Layer (SSL) technology to protect your credit card information during online transactions. Your Personal Information may be held securely anywhere in the world for as long as is necessary to fulfil the purposes outlined above. We may share this data with franchisees, subsidiaries, subcontractors, and other businesses within the Dr Shea group.

4. Cookies and Beacons Our website utilises cookies and beacons to improve user experience and aid navigation, such as keeping track of your shopping cart contents or your logged-in status. You may choose to decline cookies through your browser settings, though this may limit your ability to access certain features or complete transactions.

5. Compliance and Contact Dr Shea Ltd is registered with the Office of the Information Commissioner in the UK under the Data Protection Act 1998. We have a designated Information Officer responsible for ensuring compliance with all applicable laws. You may unsubscribe from our communications at any time by contacting us directly.